Ad-Hoc IT Support

JWCS Ltd Ad-Hoc IT support

 JWCS can provide Ad-Hoc IT support for businesses and organisations of all sizes in the Midlands area.

Ad-hoc IT Support is basically IT support for companies and organisations without having a IT support contract in place.

Our Ad-hoc IT Support service is based in Overseal, Derbyshire which is located a few miles from Junction 11 of the M42 so we are able to reach most of the midlands area within 1 hour.

The service can be available 24/7 where required, as we believe that where work to resolve an issue can affect multiple users, this should not be performed when they are at their most productive.

Our qualified engineers are trained to support Microsoft based infrastructures, from Windows NT4 right through to Windows Server 2008 R2 and Windows Small Business Server 2011 and client operating systems from Windows NT4 Workstation and Windows 95 through to Windows 7.

We can also configure switches and routers and configure broadband services for businesses and individuals.

Where companies are experiencing teething problems from new infrastructure components or applications, we can diagnose issues and rectify faults on your behalf.

We consult with clients prior to performing any work to ensure they are aware of what issues or problems we have found, and what recommendations or actions we believe are needed to resolve the issues.

We will also ensure that the most cost effective solution is made clear, as spending 10 hours trying to resolve individual issues on a PC or laptop is not as cost effective as copying the data and rebuilding, which can be done in a few hours.

We have established partnerships and relationships with major hardware and software suppliers, so we can source high quality replacement and new hardware at very reasonable prices.

If you have an IT related problem, or are just seeking some advice.  Please feel free to contact us

 

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